Frequently Asked Questions

I am a student. Do I get a discount?

Yes, as a student you get a 10% academic discount on all of our materials. Please email/fax us your student ID, so that we can verify your status and add your permanent discount to your account.

I am a teacher. Do I get a discount?

Yes, as a teacher you get a 10% academic discount on all of our materials. Please email/fax us your academic ID, so that we can verify your status and add your permanent discount to your account.

I am a teacher. Can I examine a textbook?

Yes, any book listed in the Textbooks Category can be sent to you for an examination period of 20 days. After 20 days, you need to let us know whether you would like to

1) return the book (we provide a return label),

2) purchase a book with 10% discount for personal use, or

3) adopt the book for your class and keep the book for free (provided your program orders a minimum of 10 for the following semester).

I am a teacher. Can I examine your manuals and readers, not textbooks?

At this time, manuals and readers are not available for examination. We provide multiple preview pages and detailed descriptions, so that you can have an accurate understanding of the materials' content and quality. Feel free to contact us if you have specific questions about our materials.

I am a teacher. Can I get a free desk copy?

Yes, you can get a free desk copy of a textbook when your program adopts this textbook and orders minimum 10 copies. We provide one free desk copy per instructor. Subsequent adoptions of the textbook will not qualify the same instructor for a free desk copy.

What is the difference between exam copy and desk copy?

Exam copy is sent to you for a period of 20 days. Desk copy is a free copy of the book that you keep.

I am a teacher. Can I get a free copy of a book from you?

When you adopt one of our textbooks, you can get a free desk copy. Please contact us after your bookstore places an order to confirm that you need a desk copy.

What are the levels you use on your website?

Please see the conversion table below:

Уровень

Россия

USA

Europe

Total Vocabulary

Элементарный

Базовый

Средний

Средне-продвинутый

Продвинутый

 

 

ТРКИ I

ТРКИ II

ТРКИ III

Elementary

Basic

Low Intermediate

Intermediate

Advanced

A1

A2

B1

B2

C1

760 words

1300 words

1500 words

2300 words

3000+ words

I have a problem with my order or with my payment.

Please email or call us, so that we can assist you: books@russia-on-line.com or (301)933-0607

I don't have a PayPal account and don't want to use my credit card. Can I pay by check?

Yes, we accept checks. Please mail a check to

Russia Online, Inc.

PO Box 558

Kensington, MD 20895

I am an author of a manual/reader and I would like to publish it with you. How do I do that?

Please send us your proposal and sample chapters/pages at books@russia-on-line.com. We will review it and will contact you.